Terms of Service

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the apartments.sydney website and services operated by Local Knowledge Property Group (ABN 64 125 235 378) ("we", "us", "our").

By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

We are a licensed real estate agency operating under the Property and Stock Agents Act 2002 (NSW) and are subject to oversight by NSW Fair Trading.

2. Our Services

We provide the following real estate services:

• Property sales and marketing services for vendors
• Buyer representation and property search services
• Property information, market data, and suburb guides
• Property valuations and appraisals
• Investment advisory services

Our website provides information about Sydney apartments and suburbs to assist you in your property search. While we strive to ensure accuracy, all information is provided for general guidance only.

3. Website Use

3.1 Permitted Use

You may use our website for lawful purposes only, including:

• Searching for property information and market data
• Submitting enquiries about properties and services
• Accessing our educational content and guides
• Communicating with our team

3.2 Prohibited Conduct

You must not:

• Use automated systems or software to extract data from our website (scraping)
• Attempt to gain unauthorised access to our systems or user accounts
• Interfere with the proper functioning of our website
• Use our website for fraudulent or unlawful purposes
• Reproduce, distribute, or commercially exploit our content without permission
• Submit false or misleading information
• Impersonate any person or entity

4. Property Information Disclaimer

Important: All property information, prices, market data, and suburb statistics on our website are provided for general informational purposes only and should not be relied upon as professional advice.

• Property prices and market data may change without notice
• Information may be sourced from third parties and we do not guarantee its accuracy
• Photographs, floor plans, and descriptions are indicative only
• Property availability is subject to change
• Past performance of property markets is not indicative of future results

We strongly recommend that you conduct your own independent investigations and obtain professional advice (legal, financial, building inspections) before making any property decisions.

5. No Financial Advice

We are not licensed financial advisers. Any information provided about property investment, financing, or financial matters is general in nature and does not constitute personal financial advice. You should seek advice from a qualified financial adviser before making investment decisions.

We are not authorised to provide advice on:

• Specific investment strategies
• Tax implications of property purchases
• Loan or mortgage products
• Superannuation (SMSF) property investments

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is owned by or licensed to Local Knowledge Property Group and is protected by Australian and international intellectual property laws.

You may:

• View and print content for personal, non-commercial use
• Share links to our website

You may not:

• Reproduce or republish our content without written permission
• Use our trademarks or branding without authorisation
• Create derivative works based on our content

7. User Submissions

When you submit enquiries, feedback, or other information through our website, you:

• Confirm that the information provided is accurate and complete
• Grant us permission to use and respond to your submission
• Acknowledge that submissions may be stored and processed as described in our Privacy Policy

8. Third-Party Links and Services

Our website may contain links to third-party websites and services. We do not control these external sites and are not responsible for their content, privacy practices, or availability. Your use of third-party services is at your own risk and subject to their terms and conditions.

9. Limitation of Liability

To the maximum extent permitted by law, including the Australian Consumer Law:

• We do not guarantee that our website will be error-free, uninterrupted, or secure
• We are not liable for any indirect, incidental, or consequential damages arising from your use of our website
• Our total liability for any claim is limited to the fees paid by you for our services (if any)

Nothing in these Terms excludes or limits any consumer guarantees under the Australian Consumer Law that cannot be excluded or limited by law.

10. Indemnification

You agree to indemnify and hold harmless Local Knowledge Property Group, its directors, employees, and agents from any claims, losses, or damages arising from:

• Your breach of these Terms
• Your use of our website or services
• Your violation of any law or rights of a third party

11. Agency Agreements

If you engage our services as a vendor or buyer, a separate agency agreement will govern that relationship. These Terms apply to your use of our website and do not replace or modify any signed agency agreement.

All agency agreements comply with the Property and Stock Agents Act 2002 (NSW) and Property and Stock Agents Regulation 2022 (NSW).

12. Anti-Money Laundering

We are committed to complying with Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) legislation. We may be required to:

• Verify your identity before providing certain services
• Report suspicious transactions to AUSTRAC
• Retain records of transactions and identity verification

13. Dispute Resolution

If you have a complaint or dispute regarding our services:

1. Contact us directly to discuss and attempt to resolve the issue
2. If unresolved, you may lodge a complaint with NSW Fair Trading
3. Disputes may be referred to the appropriate tribunal or court in New South Wales

14. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of New South Wales for any disputes arising from these Terms or your use of our website.

15. Amendments

We may update these Terms from time to time. Changes will be effective when posted on this page. Your continued use of our website after any changes constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Us

If you have any questions about these Terms, please contact us: